Privacy Policy

1. Information We Collect

When you use our services or contact us, we may collect the following types of information:

• Contact Information: Name, phone number, email address, and mailing address
• Service Details: Service requests, appointment preferences, special instructions, and project details
• Payment Information: Billing information processed securely through Stripe (we do not store payment card details)
• Communication Records: Records of our communications with you, including calls, texts, and emails
• Technical Information: IP address, browser type, and website usage data for improving our services

2. How We Use Your Information

We use your information to:

• Provide and deliver the services you request
• Schedule appointments and coordinate service delivery
• Process payments and send receipts
• Communicate with you about your service requests
• Send transactional messages (appointment confirmations, service updates)
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party processors (like Stripe for payments) who help us operate our business
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfer: In connection with a merger, sale, or transfer of our business assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records are typically retained for 7 years for business and tax purposes.

6. Your Rights

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of non-essential communications

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: